🌟1. Our Core Values

PixLancer is built on four core values that guide everything we do:

1.1 Respect

• Treat all users with dignity and courtesy
• Value diverse perspectives and backgrounds
• Communicate professionally and constructively
• Recognize that real people are behind every profile

1.2 Professionalism

• Deliver high-quality work that meets expectations
• Honor commitments and meet deadlines
• Communicate clearly and respond promptly
• Handle disagreements maturely and constructively

1.3 Creativity

• Encourage innovative and artistic expression
• Support fellow creators in their growth
• Share knowledge and techniques generously
• Celebrate the diverse talents within our community

1.4 Integrity

• Be honest in all interactions
• Take responsibility for your work and actions
• Respect copyright and intellectual property rights
• Maintain transparency in pricing and services

💬2. Respectful Communication

2.1 Be Clear and Specific

• Requesters: Provide detailed, achievable edit instructions
• Editors: Ask clarifying questions if instructions are unclear
• Use examples or reference images when helpful
• Set realistic expectations about timelines and complexity

2.2 Be Courteous and Professional

• Use polite language in all messages and comments
• Avoid sarcasm, passive-aggressive remarks, or inflammatory language
• Thank users for their time and effort
• Respond to messages in a timely manner

2.3 Provide Constructive Feedback

• When requesting revisions, be specific about what needs to change
• Focus on the work, not the person
• Acknowledge what was done well along with areas for improvement
• Avoid harsh criticism or personal attacks

2.4 What NOT to Do

🚫3. Prohibited Content

3.1 Adult & Sexually Explicit Content

Absolutely prohibited:

• Nudity of any kind (full, partial, or implied)
• Sexually explicit images or content
• Pornographic material
• Sexually suggestive poses or content
• Requests to remove clothing or add nudity to images
• Lingerie or swimwear that reveals intimate body parts
• Boudoir photography or artistic nudes (regardless of artistic merit)

Context does not exempt content: Artistic, educational, or medical intent does not make nudity or sexual content acceptable.

3.2 Child Exploitation Material

We are legally required to report child sexual abuse material (CSAM) to the National Center for Missing & Exploited Children (NCMEC) and law enforcement.

• Any content exploiting, sexualizing, or endangering minors is strictly forbidden
• We cooperate fully with law enforcement investigations
• Users who upload such content will be reported and prosecuted

3.3 Violence & Graphic Content

Prohibited content includes:

• Graphic violence, gore, or mutilation
• Images of dead or seriously injured people or animals
• Content depicting self-harm or suicide
• Disturbing or shocking imagery intended to cause distress

3.4 Hate Speech & Harassment

• Content promoting hate, violence, or discrimination against individuals or groups
• Symbols, imagery, or language associated with hate groups
• Content mocking, threatening, or harassing specific individuals
• Racist, sexist, homophobic, transphobic, or otherwise discriminatory content

3.5 Illegal Content

• Content promoting illegal activities (drug use, terrorism, fraud, etc.)
• Stolen or hacked content
• Fake identification documents or credentials
• Weapons sales or illegal marketplace activity

3.6 Deceptive & Misleading Content

• Deepfakes or manipulated media intended to deceive
• Fake news or misinformation campaigns
• Impersonation of others without consent
• Phishing attempts or scam content

©️4. Copyright & Intellectual Property

4.1 What You CAN Edit

• Photos you personally took or created
• Photos where you have explicit written permission from the copyright holder
• Royalty-free stock photos (if the license permits editing)
• Public domain images
• Your own creative works

4.2 What You CANNOT Edit

• Professional photography without permission: Wedding photos, portraits, commercial photography
• Stock photos without proper licensing: Shutterstock, Getty Images, etc.
• Celebrity or paparazzi photos: Unless you own the rights
• Screenshots of copyrighted content: Movies, TV shows, video games
• Artwork by other artists: Without explicit permission
• Images with watermarks or logos: Removing watermarks is prohibited
• Brand logos or trademarks: Without authorization

4.3 Watermark Removal is Prohibited

You may NOT:

• Remove watermarks from stock photos
• Remove photographer logos or branding
• Remove copyright notices
• Edit out signatures or attribution

Requests to remove watermarks will be rejected, and repeated attempts will result in account termination.

4.4 Fair Use Does Not Apply

"Fair use" is a legal concept that applies in specific contexts (education, criticism, news reporting). Most photo editing requests on PixLancer do not qualify for fair use protection. When in doubt, don't upload it.

4.5 Reporting Copyright Violations

If you believe content on PixLancer infringes your copyright, file a DMCA takedown notice at legal@pixlancer.com. For details, see our Terms of Service.

🤝5. Professional Conduct

5.1 For Requesters

✅ Best Practices

• Provide clear, detailed instructions for your edit requests
• Set reasonable expectations about complexity and pricing
• Review submitted edits promptly and provide constructive feedback
• Approve edits you're satisfied with and pay promptly
• Communicate respectfully with editors
• Only submit photos you have the right to edit

❌ What NOT to Do

• Don't exploit editors: Requesting excessive revisions or free work
• Don't approve and then dispute: Approval is final; review carefully before approving
• Don't harass editors: Be patient and professional
• Don't post fake requests: All requests should be genuine
• Don't repost rejected work: If multiple editors reject your request, it may violate our guidelines

5.2 For Editors

✅ Best Practices

• Only claim requests you can complete within the time limit
• Read instructions carefully and ask questions if anything is unclear
• Deliver high-quality work that meets the requester's specifications
• Submit work on time or cancel claims you can't complete
• Respond professionally to revision requests
• Be honest about your skill level and limitations
• Disclose use of AI tools when applicable

❌ What NOT to Do

• Don't plagiarize: All work must be your own
• Don't use templates without disclosure: Be transparent about your methods
• Don't submit low-effort work: Quality matters
• Don't miss deadlines repeatedly: This hurts your reputation
• Don't accept requests you can't complete: Cancel early if needed
• Don't outsource work without disclosure: You must do the work yourself

⭐6. Quality Standards

6.1 Edit Quality Expectations

All submitted edits should meet the following standards:

• Technical Quality: Proper resolution, no artifacts, clean edges
• Accuracy: Edits should address all requirements in the request
• Aesthetics: Edits should look natural and professional
• Completeness: All requested changes should be included
• File Format: Delivered in the specified format

6.2 Request Quality Expectations

To help editors deliver great work, requesters should:

• Upload high-resolution images (at least 1000px on the longest side)
• Provide clear, specific instructions
• Include reference images or examples when possible
• Set realistic expectations about what's achievable
• Offer fair compensation for the work requested

6.3 Rating System

• Both requesters and editors can be rated after each transaction
• Ratings should be honest and fair
• Low ratings may affect visibility and eligibility on the platform
• Repeated low ratings may trigger account review

💰7. Fair Pricing & Payments

7.1 Setting Fair Prices

• Requesters: Offer fair compensation based on edit complexity
• Editors: Don't undercut other editors excessively to manipulate the market
• Consider time, skill level, and complexity when pricing
• Simple edits (background removal): $3-10
• Moderate edits (retouching, color grading): $10-25
• Complex edits (advanced compositing, restoration): $25+

7.2 Payment Integrity

• Requesters: Pay promptly after approving edits
• Editors: Complete Stripe onboarding to receive payments
• Don't attempt to bypass the platform's payment system
• Don't dispute legitimate charges or request fraudulent refunds
• Report payment issues to support immediately

7.3 Prohibited Financial Activities

🔒8. Privacy & Safety

8.1 Protect Your Privacy

• Don't share personal information publicly (phone numbers, addresses, financial details)
• Use PixLancer's messaging system for communication
• Be cautious about sharing identifying information in photos
• Report suspicious users or requests immediately

8.2 Respect Others' Privacy

• Don't share private messages or content without permission
• Don't post photos of others without their consent
• Don't dox (share private information about) other users
• Don't screenshot or share content outside the platform without permission

8.3 Content Monitoring

By using PixLancer, you consent to content monitoring and review. We use automated tools and manual moderation to enforce our policies. For details, see our Privacy Policy.

8.4 Account Security

• Use a strong, unique password
• Don't share your account credentials
• Enable two-factor authentication when available
• Report unauthorized account access immediately
• Don't create multiple accounts to circumvent bans or restrictions

🚨9. Reporting Violations

9.1 What to Report

• Prohibited content (adult content, violence, hate speech, etc.)
• Harassment or abusive behavior
• Copyright violations
• Spam or scams
• Suspicious or fraudulent activity
• Any violations of these Community Guidelines

9.2 How to Report

Email: abuse@pixlancer.com

Include in your report:

• Description of the violation
• Link to the content or user profile
• Screenshots (if applicable)
• Any relevant context or evidence

9.3 What Happens After You Report

• We review all reports within 24 hours
• Violating content is removed immediately
• Accounts may be suspended or terminated based on severity
• Serious violations are reported to law enforcement
• You'll receive a confirmation that we've received your report

9.4 False Reports

Warning: Submitting false or malicious reports to harass other users is itself a violation and may result in account suspension.

⚖️10. Consequences & Enforcement

10.1 Enforcement Philosophy

We enforce these guidelines fairly but firmly. The severity of consequences depends on:

• Nature and severity of the violation
• Whether it was intentional or accidental
• User's history on the platform
• Potential harm to other users or the community

10.2 Possible Consequences

Level 1: Warning

• Minor first-time violations
• Unintentional rule breaks
• Written warning sent via email
• Account remains active

Level 2: Temporary Suspension

• Repeated minor violations
• Moderate policy violations
• Account suspended for 7-30 days
• Cannot post requests or claim work during suspension

Level 3: Permanent Termination

• Serious violations (adult content, harassment, fraud)
• Repeated suspensions
• Account permanently deleted
• Outstanding balances forfeited (if termination is due to violations)
• IP address and device banned
• Cannot create new accounts

Level 4: Legal Action

• Illegal content (CSAM, threats, fraud)
• Reported to law enforcement
• We cooperate fully with investigations
• User may face criminal or civil prosecution

10.3 Appeals

If you believe your account was suspended or terminated in error:

• Email support@pixlancer.com with your appeal
• Include your username and a detailed explanation
• Appeals are reviewed within 5 business days
• Note: Violations of zero-tolerance policies (adult content, CSAM, harassment) are not appealable

10.4 Account Reinstatement

Temporary suspensions are automatically lifted after the suspension period. Permanent terminations are not reversed except in cases of clear error.

🙏Thank You for Being Part of PixLancer

By following these Community Guidelines, you help us build a platform where creativity thrives, professionals succeed, and everyone feels safe and respected. Together, we can create an amazing community!